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The Contact Us Form block

The Contact Us Form block is a custom block that integrates Web3Forms to display a contact form directly on any post or page of your website. This seamless integration provides a professional contact solution without visible third-party branding. It is fully responsive and automatically adapts to light and dark mode. A key feature of the Contact Us Form block is that is supports multiple destinations / departments. You can use a single form for editorial tips, ad inquiries, bug reports, etc.

Form Appearance

Before You Begin

Consider whether the Contact Us Form block meets your needs:

  • ✅ Best for: General inquiries, feedback, and open-ended messages
  • ❌ Not ideal for: Collecting specific structured data (e.g., addresses, sizes, detailed forms)

The form provides a general text field for messages rather than customizable specific fields.

Setup Instructions

Step 1: Obtain Web3Forms Access Key(s)

  1. Navigate to https://web3forms.com/
  2. Click Create Your Form
  3. Follow the registration process to generate your access key (free)
  4. Note: If you plan to use multiple departments, create separate access keys for each department

Step 2: Add the Contact Us Form Block

  1. Navigate to the post or page where you want to display the form
  2. Add the Contact Us Form block to your content
  3. The block sidebar will open automatically (if not, click the block to select it)

Step 3: Configure Your Form

Your configuration depends on whether you need a single destination or multiple departments:


Single Destination Setup

For a general contact form with one recipient:

  1. In the block sidebar, locate Department Configuration
  2. Scroll to Department 1 access key
  3. Paste your Web3Forms access key
  4. Leave Department Label and Department Name fields empty
  5. Save or update your post/page

Multi-Department Setup

For forms that route to different departments (e.g., Sales, Support, Editorial):

  1. In the block sidebar, locate Department Configuration
  2. For each department, configure:
    • Department Label: User-facing name (e.g., “Sales Inquiries”)
    • Department Name: Internal identifier
    • Access Key: The corresponding Web3Forms access key
  3. Department Label: User-facing name (e.g., “Sales Inquiries”)
  4. Department Name: Internal identifier
  5. Access Key: The corresponding Web3Forms access key
  6. Add additional departments as needed
  7. Save or update your post/page

Step 4: Customize Your Page (Optional)

Since the Contact Us Form is a standard block, you can:

  • Add introductory text above the form
  • Include additional information or instructions below
  • Combine with other blocks to create a complete contact page


Testing Your Form

Activation

The form becomes active immediately upon publishing—no additional activation steps required.

Testing Process

  1. Submit a Test Message
    • Fill out the form as a visitor would
    • Submit a test inquiry
  2. Fill out the form as a visitor would
  3. Submit a test inquiry
  4. Verify Email Delivery
    • Sender Confirmation: The person submitting receives an acknowledgment
    • Recipient Email: The email address associated with the access key receives the submission
  5. Sender Confirmation: The person submitting receives an acknowledgment
  6. Recipient Email: The email address associated with the access key receives the submission
  7. Check All Departments(if applicable)
    • Test each department option to ensure proper routing
    • Verify that emails reach the correct recipients
  8. Test each department option to ensure proper routing
  9. Verify that emails reach the correct recipients

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