Overview
Beehiiv is set up and managed as part of your Lede platform. This article covers how Beehiiv is provisioned, how billing works, and how to get help with Beehiiv-related issues.
Onboarding
Beehiiv is provisioned for your publication as part of the Lede onboarding process. During onboarding, the Lede team will:
- Set up your Beehiiv publication and connect it to the Lede platform.
- Create the standard custom fields used to sync subscriber data.
- Create subscription tiers corresponding to your products.
- Create newsletter custom fields for each of your configured newsletters.
- Configure webhooks so that Beehiiv can notify Lede of subscriber changes.
You do not need to create a Beehiiv account yourself — this is handled entirely by the Lede team as part of your platform setup.
Billing
Beehiiv usage is included in your Lede invoice. You do not receive a separate bill from Beehiiv, and you do not need to manage Beehiiv billing or payment methods independently. The cost is based on your active subscriber count and is incorporated into your regular Lede platform charges.
Notably, there is no limit on the number of emails you can send through Beehiiv. Unlike some email platforms that charge per email or impose monthly send limits, your Beehiiv plan through Lede allows unlimited sends. You can send as many newsletters, campaigns, and automated emails as you need without worrying about overage charges.
Accessing Beehiiv
While newsletter management (creating newsletters, managing subscriber preferences) is handled through the Publisher App, you will use the Beehiiv dashboard directly for tasks such as:
- Composing and sending email campaigns.
- Creating and managing segments for targeted sends.
- Viewing email analytics and delivery stats.
- Configuring subscriber preferences page settings.
- Setting up automations within Beehiiv.
Your Lede team will provide you with access credentials to the Beehiiv dashboard during onboarding.
Getting Help
If you experience any issues with Beehiiv — whether related to email delivery, subscriber sync, segments, analytics, or any other aspect of the integration — please contact Lede support first. Our support team is trained on the Beehiiv integration and can diagnose and resolve most issues directly.
If an issue requires deeper investigation, the Lede team can escalate to specialized Beehiiv support on your behalf. This ensures that Beehiiv’s support team has the full context of your Lede integration when troubleshooting.
Please do not file general support requests directly with Beehiiv. Because your Beehiiv publication is managed as part of the Lede platform, Beehiiv’s general support team may not have the context needed to assist you effectively, and direct requests may conflict with the way your account is configured. Routing all support through Lede ensures the fastest and most accurate resolution.